Program Details - Business - Ocean View College B-12

Program TitleBusiness - Ocean View College B-12
Industry SectorBusiness Services
QualificationCertificate III in Business
Students who successfully complete only one or more units of competency, but not the full Qualification, are eligible to receive a Statement of Attainment. Students who exit the course before completion may satisfy the requirements for the Basic Customer Engagement Skill Set.
Qualification CodeBSB30115
DescriptionThis course encompasses a variety of practical skills and theoretical units related to working in the business sector. Students will learn: • to work as a member of a team • how to provide a high standard of customer service • to accept the responsibilities of their position in the workplace • to identify work priorities and make decisions • organisational skills • to recognise opportunities in the workplace for development and improvement • an understanding of the relevant legislations relating to the business sector • their responsibilities regarding work, health and safety procedures • to produce business documents.
PathwaysThis course leads onto tertiary education or employment in this industry such as: customer service officer, business management, business administration, receptionist or clerical officer.
Program Length2 semesters (1 year)
Students are encouraged to enrol in Year 11.
CoursesThe following courses are offered within this program

Business
Host    : Ocean View College B-12
Location(s) : Harbor View Campus
Further information


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